Geographic Information System

Use of GIS to support service delivery

GIS Implementation Session-May 21, 2016

GIS Implementation Session-May 21, 2016

Use of GIS to support the process of planning, administrative jurisdiction, budget execution, tax collection, delimitation jointly contribute to the service delivery in the respective areas.

During the course of the Programme, SNG piloted GIS innovations to improve service delivery. There were two main components of this strategy.

  • Firstly, a GIS scoping mission was fielded to design a district GIS plan, keeping in view international best practices, government workflows, and government capabilities for using a GIS system.
  • Secondly, SNG focused on enabling district governments to use Geographic Information to identify problems, design solutions, and monitor basic service delivery in health and education in six districts.

Six districts were selected for piloting GIS cells (Mandi Bahauddin, Hafizabad, Sheikhupura, Vehari, Sahiwal and Bhawalnagar). Through an institutional arrangement with the Urban Unit, GIS cells were used as a policy tool for informed decision making by SNG target district governments in Punjab.


  • GIS Innovations aided in mobilising additional revenue by introducing GIS-based analysis in defining urban areas for Capital Value Tax (CVT).
  • GIS helped in increasing the rating area. SNG established a GIS cell in Sheikhupura. GIS capability was used to compare the population density of rural areas, notified roads, and rating areas. As a result, the revenue collection from CVT in Sheikhupura district was increased. In this way, SNG contributed to additional GoPb revenue of PKR 724.0 million.
  • GIS facilitated in filing the gap in timely availability of medical services for EmONC through a GIS-enabled ambulance dashboard managed centrally by the DCO office and located through GIS mapping covering the entire rural area of Hafizabad.
  • GIS supported the district governments and other departments for regular monitoring and timely and informed decision making practices easier and accurate. With the use of GIS technology, district government officials have undertaken various informed decisions, including a wide array of activities: municipal services planning, planning for improvement in health sector service delivery, revenue administration for taxation, determining the provision of new education sector facilities, evidence mapping for the Integrated Ambulance Service under the DDCF, locating polling stations boundaries (especially those declared sensitive for security reasons), route planning for the transfer of polling material & polling bags to and from the polling stations during local government elections 2015, identification of areas suitable for industrial development, monitoring the execution of development schemes; and selection of site for proposed coal-fired power plant in district Sheikhupura.
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